Note
This article describes the previous connection (legacy). You set up the current integration under Settings > Integrations, see article Amazon: Overview. How to switch and what changes is described in the article Updating the shop importer.
With this interface, you can connect Xentral to Amazon to import sales orders from there into Xentral and manage your products sold at Amazon in Xentral.The connection is made via an API interface (shop importer).
As a seller at Amazon, you have two different ways of working:
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Fulfillment by Merchant (FBM): You ship your goods from your own warehouse.
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Fulfillment by Amazon (FBA): Amazon ships the goods for you.
Both ways of working can be mapped into Xentral using the Amazon interface:
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When shipping from our own warehouse, the sales orders are picked up and then go through the entire shipping process in Xentral, whereby in addition to an invoice, a delivery note and - if desired - a parcel label are also generated.
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For a FBA sales order, on the other hand, the interface recognizes that you don’t need to do physical shipping, so all that’s generated is an invoice that can be automatically emailed to your customer if you wish.
Due to the design of the interface, you can also map a business model of combined shipping methods in Xentral, as the right process is automatically initiated for each sales order.
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You already sell your products on other platforms, but you also want to sell on Amazon (FBM / FBA). Xentral allows you to compare your inventory across platforms. You can also automatically import sales orders by status and report back the status for shipping to Xentral.
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You only sell on Amazon (FBM). With Xentral, you can optimize your processes by using warehouse management and auto-shipment.
Functionalities included
With the Amazon Shop Importer, you can
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Import sales orders from Amazon (marketplaces) to Xentral
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Return status information including tracking number and shipping service provider to Amazon (FBM only)
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Submit stock numbers to Amazon
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Upload invoices (FBA/FBM)
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Use Amazon VAT Services
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check the status of your interface and Seller Central account via System Health
Functionalities not included
The following actions are not possible:
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Full upload of product data (including prices) to Amazon
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Using Just-in-Time BOMs & FBA
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Transmission of credits (FBM) to Amazon
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Amazon Advantage Program Support
Important
Not all Amazon use cases can be mapped into Xentral with this one app. Check out other apps (e.g. Amazon Vendor DF, Amazon MFN, amainvoice) if you need more functionality.
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Connecting the Amazon Interface: Refer to this guide when Connecting the Amazon interface for the first time.
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Settings: Visit this page to learn more about the settings of the Amazon interface.
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Workflows: Consult this section to get familiar with different Workflows.
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Special Cases / other information: Click here for some special knowledge, for understanding the system health status and some FAQ.