Xentral logs access to your instance. With the Xentral Scale package, you can view this access log yourself. This lets you track which systems call your instance — for example, when you are looking for the cause of an unusually high number of API calls.
Note
The access log is only available with the Xentral Scale package. The loggers inside Xentral are described in the article Logger in Xentral.
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Your instance runs with the Xentral Scale package.
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Xentral has set up the access log for your instance.
Xentral sets up the access on request, not automatically. Contact your Customer Success Manager, who also provides you with your credentials.
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Open the address grafana.eu.xentral.com.
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Log in with the credentials you received from Xentral.
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Open the dashboard [hostname of your instance] Xentral Access Logs.
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Set the time period you want to analyze.
The table displays one log entry per row with a timestamp and the log text, the most recent one first. By default, the last six hours are displayed. Xentral keeps the log entries for 30 days.
Note
You only see the dashboards that Xentral has enabled for you. The dashboard is read-only and cannot be changed.
The dashboard displays the web server access log and further logs of your instance. An entry of the web server log contains the following information, among others:
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the time of the call
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the IP address the call came from
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the HTTP method and the address called
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the status code of the response
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the user agent of the calling system
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the response time
Independently of the access log, you can request extended instance log files from Xentral.
Important
There is no entitlement to the release. Xentral decides at its own reasonable discretion on the technical feasibility as well as on the manner of provision. If a release takes place, this is done without undue delay, but without any warranty as to a specific time of provision.