Welcome to the Xentral Beta Program. This program is specifically designed to give our customers exclusive access to preliminary versions of our software that are close to their final release. It is important to note that these beta versions may not be fully finalized in some modules. Therefore, optimizations, adjustments, and bug fixes can still be made during the beta phase. This process is an integral part of our efforts to continuously improve the software and ensure that the final release meets our high quality standards.
Participants in our Beta Program benefit from a variety of advantages:
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Early Access to New Features: Utilize new functionalities and fixes before they are officially released.
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Influence on Product Development: Your feedback on beta versions can directly influence the final version.
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Early Bug Fixing: If you have reported a specific bug, you can receive the fix faster in the beta version.
The Beta Program might be particularly interesting for you if:
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Your company is in the setup phase and you need a new feature to go live with your workflow.
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You have reported a bug and want to use the fix as soon as possible.
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You are eagerly waiting for a new feature and want to use it as soon as possible.
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Your company has its own test system and wants to try out the new version.
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Regular Updates: Beta instances are automatically updated. Depending on which of our internal beta groups you belong to, the update takes place on Tuesday, Wednesday, or Thursday at 12:00 PM (CET).
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Availability During Updates: The instance will not be available during the update process (standard updates typically take less than two minutes).
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Manual Update: You have the option to manually update your instance as soon as the beta version is available on Tuesday.
If you are interested in participating in the Beta Program or need more information, please visit the relevant section on our website or contact our support team directly. We look forward to collaborating with you and enhancing your experience with Xentral.
You can activate the beta version as follows:
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Enter 'Beta Program' into the Smart Search and open the app.
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Check the box for 'I understand and want to participate in the Beta Program'.
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Click on 'Participate in the Beta Program'.
You can deactivate the beta version at any time by clicking on 'Unsubscribe from the Beta Program' in the Beta Program app.
As part of our Beta Program, you are an important part of the development process. Your feedback on the beta versions of our software Xentral is invaluable and significantly contributes to enhancing the quality and functionality of the end product.
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Influence on Product Development: Your experiences and suggestions help us tailor the software to the needs and wishes of its users.
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Early Detection of Errors: Through your feedback, we can identify and resolve errors and issues early before the software is widely released.
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Optimization of User Experience: Your feedback helps us improve the usability and overall experience of the software.
We've made it easy for you to provide feedback. Simply use the feedback function integrated into the Product Roadmap or send your thoughts and suggestions directly via our dedicated Module Feedback. Your comments are directly forwarded to our development team, which is actively working on improvements.
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For dedicated Module Feedback, click on the Roadmap and a Module Tile. When you select the importance below in the buttons, you will receive a text box. Enter your feedback and ideas here and send us your email address so we can contact you with any follow-up questions.
Your active feedback is essential to ensure that the final version of our software is not only functionally robust but also optimally adapted to the actual needs of users. We value your insights and the time you invest in helping us create a better product.
Thank you for being part of our Beta Program and helping us improve Xentral. We look forward to your valuable feedback!
If you encounter any issues after an update on the beta version, you can contact our support team directly via the contact form. Please include information that you are participating in the Beta Program and the context of the feature you are using in your business. This makes it easier for us to classify your concern and help you faster.