The Duplicate numbers module regularly checks the system for duplicate product numbers, serial numbers, and invoice and credit note document numbers. A red warning then appears in the System Health overview of the Xentral interface if the system has detected duplicate numbers.
The Duplicate numbers module includes the following functionalities:
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Searching products for duplicate product numbers
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Searching invoices and credit notes for duplicate document numbers
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Searching addresses for duplicate customer and supplier numbers (debtor and creditor numbers)
Follow these steps to activate the warning for duplicate numbers in Xentral.
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Open the menu Settings > General settings > Number ranges > Number ranges.
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Activate the option Warning duplicate no..
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Activate the option Duplicate serial number warning.
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Click on Save.
Use Smart Search to open the Duplicate numbers module to see the current warnings about duplicate numbers at any time.
In the example, you can see that and how many copies of the product Smart Pro Headphones with duplicate serial numbers exist in Xentral. Click on the product number in the Item No. column to open the product master data directly. The Number column shows how many products are affected.
As soon as you manually create a new product in Xentral and assign a product number that already exists, a warning is displayed. In this case, correct your entry in the Product no. field immediately.
Otherwise, duplicate product numbers can occur if there is an overlap between the global number range from the company data (Settings > General settings > Numver ranges > Number ranges), the project-specific product number range (Settings > General settings > Number ranges > Number ranges per project), and the number ranges in the product categories (Settings > Master data > Article > Product categories > [Open product category] > Setting: Item number last assigned).
Follow these steps to clean up duplicate product numbers.
In the product master data, you can change product numbers manually. If you don’t want to use separate numbers within a product category and instead want to use the global number range, you can activate the option Use central number range for each category. You can find this setting under Settings > Master data > Article > Product categories > [Open product category] > Setting: Use the central number range.
Duplicate serial numbers can occur if an existing serial number was put into storage again or if a serial number is linked to one or more delivery notes multiple times. You have the following options to resolve duplicate serial numbers:
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In the delivery note: Click directly on the delivery note number displayed in bold to change the serial number.
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In the warehouse: Click on the product number displayed in bold to go to the Serial number tab of the product. In the Warehouse tab, you can then edit the serial numbers manually.