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  1. Xentral help center
  2. System settings
  3. FAQ System Settings

FAQ System Settings

Frequently asked questions

  • What does the error message Briefpapier::getStyleElement() or LieferscheinPDF::getstyleelemenset() mean?
  • What do I do if the content in the infobox is cut off or line breaks?
  • How do I proceed if the tax text is drawn on all documents except the invoice?
  • Why can't I open attachments?
  • What do I do if my xentral system is unreachable and I get 500, 502, or 504 error messages?
  • How can I make a backup or how exactly does the backup work?
  • How do I deal with the technical error message "Xentral: An unexpected error has occurred"?
  • What does the message "Readonly User is not enabled" mean?
  • How can I reduce memory consumption and free up storage space?
  • I want to start a new Ltd., so among other things I will get a new VAT number. How do I handle this in xentral?
  • Where can I see how much storage space I have left in the cloud?
  • How do I delete test receipts from my system?
  • How do I proceed with the error message: "Database connection to host "localhost" failed. Error code #1040. Error message: Too many connections"?
  • How can I represent special characters or other languages (e.g. Cyrillic) in the stationery?
  • Why do I get an error message when I open a PDF document?
  • How do I connect the e-mail accounts of my employees?
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