Integrating DPD AT

Designation

Here you can find the name of the shipping method, as it is displayed in Xentral, for example during order processing.

The designation is only visible to you and your employees. Make sure that each designation exists only once in Xentral so that the shipping method can always be uniquely identified.

Type

This is an internal field label that is required for mapping to your online stores and other sales platforms.

Module

Select the correct module from the drop-down menu. The module name must be identical to the name of the shipping method that you are currently setting up.

Project

Optional: Assign a project. This assignment is required if you want to limit the shipping method to a specific sales channel or project (for example, a specific branch office).

Leave the field empty in case the shipping method should be used across all projects.

Active

Activate this option after you have carried all the necessary settings for the shipping method.

No postage check

You can use this option to deactivate the postage check in the sales order. If the postage check remains active, a red sales order traffic light icon will be displayed in case no postage item is included in the sales order. This prevents the postage item from being forgotten during manual order creation.

Consider whether you want to activate or deactivate this option based on your own workflows and how you work with Xentral. If you typically create many orders manually in Xentral, it may be useful not to activate this option, so that the postage is always reliably included in the sales order, especially for high-priced products or international shipments.

Printer shipping label

Select the printer you want to use by default for the shipping labels from the drop-down menu. Note that only printers that you have already set up in Xentral can be selected here. Depending on how and where the shipping process is handled in your company, you can choose exactly the printer you need here - whether directly at your desk or at the packing table in the warehouse.

Printer export

Only relevant for international shipping: From the drop-down menu, select the printer that should be used for customs documents (CN23) by default.

Shipping email to buyer

Determine rules regarding the way shipping notifications should be sent to your customers by email as soon as the shipment is on its way. The following three options are available:

Default behavior: The existing logistics settings from the project are used. You can carry out these settings in the Settings > Basic Settings > Projects > Open Project > Tab: Settings > Tab: Logistics / Shipping menu. In the Stage 1 (Pick/Order Picking) and Stage 2 (Pack) sections, you can activate the check boxes named Email to inform your customers about the status of sales order processing.

No shipping mail: No shipping information will be sent by email for this shipping method.

Custom text template: For this shipping method, the selected text template will be sent via email. You need to create this template in advance in the Settings > Basic Settings > Receipts > Text templates menu. Then select the desired template from the Text template drop-down menu. This selection will not use the project’s logistics settings for this shipping method.

Text template

This setting is only available if you have selected the Custom text template for the option Shipping mail to buyer. Select a specific text template to be sent for this shipping method. For example, this could be information tailored specifically to the shipping service provider or information for self pick-up, which may differ depending on the branch office.

Deliveries supported

When setting up the shipping method, this option is activated by default. Once you have carried out all the other necessary settings and set the shipping method to Active, you can select the shipping method in sales orders, delivery notes and in the dispatch center.

Returns supported

Activate this option to allow the creation of returns for sales orders originally created using this shipping method.

Preferred return shipping method

Select a preferred shipping method for returns. If you create a return for a sales order in Xentral with the present shipping method, the shipping method selected here is automatically preselected in the return order. This setting is only relevant in cases of manual return creation.

User name

Enter your user name for accessing the DPD Austria interface. You can obtain this information from your account manager at DPD.

Password

Enter your password for accessing the DPD Austria interface. You can obtain this information from your account manager at DPD.

Client

Enter the client to access the interface at DPD Austria. You can obtain this information from your account manager at DPD.

ProductType

Select the shipping service that you have booked as part of your contract with DPD. For more information about the available services, refer to chapter Adding shipping services and products in Xentral.

Product 1

Select the shipping product that you have booked as part of your contract with DPD. For more information about the available services, refer to chapter Adding shipping services and products in Xentral.

Predict

This option activates DPD's live tracking service, allowing you and your customers to track the status of delivery at any time.

Higher insurance

If you wish, you can activate this option to increase the automatic default insurance from €520 to €15,000.

Apply tracking

Activate this option to save the tracking number in Xentral directly to the corresponding sales order after the shipping label has been created. This means that the tracking number is permanently saved in your system and you do not have to rescan the shipping label after creation to record this data in Xentral.

Reference on label

Use the variables that are displayed to determine whether you want to print additional information on the shipping label. You can also enter a free text. The following variables are available: {DELIVERY_NOTE}, {PROJECT}, {ORDER}, {YOUR_ORDER_ID}, {INTERNET}.

Default weight

Optional: What is the typical weight of the shipments you send with this shipping method? Enter a default weight in kg here. This weight is transmitted to the shipping service provider each time a shipping label is created, unless it is manually changed in Xentral before the shipping label is printed.

Incorrect login data

Setting up the shipping method DPD AT in Xentral requires specific credentials that you have to request with your DPD account manager beforehand. The required credentials consist of the user name, a password and a client.

Your regular credentials for the portal DPD-business.at cannot be used for the setup.

If you receive an error message when entering your login information in Xentral or if your login information is incomplete, please contact your DPD account manager again.