FAQ Shipping methods
Frequently asked questions
- The parcel stamp is not printed, what can be the error?
- What is the cause when I get the error message: "Couldn't find 3-letter country code for -1" when printing the parcel stamp for DHL shipping?
- How do I find out if an interface/shipping service provider is currently experiencing a malfunction?
- How do I proceed if I get the error "The weight specification is smaller than in the CN23 form (export at dhl_versenden)" from DHL?
- Why can't I print a Prime label after manually changing a product in an order?