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  1. Xentral help center
  2. Warehouse and fulfillment
  3. FAQ Warehouse and fulfillment

FAQ Warehouse and fulfillment

Frequently asked questions

  • How can I set returns labels to be downloaded in the "Returns" module instead of being printed via the parcel stamp printer?
  • What is the reason that the order status indicator icon "Item missing in stock" remains orange although it should be green?
  • How do I proceed if the stock level is not displayed in the product overview, although the product is in stock?
  • What is the reason that the label printer automatically generates a "0" in front of the 13-digit EAN code?
  • What do I do if the label printer does not print a barcode for EAN13 barcodes?
  • On the basis of which values is the contribution margin calculated in the log per production?
  • How do I proceed if the "Swap delivery bill" function does not work for some delivery bills?
  • Can I record the BBD, batch and serial number for quick storage and retrieval processes?
  • How can I book negative stocks in xentral?
  • What is the correct setup of the products on production - as production items or as bill of materials?
  • How can I map my warehouse structure in xentral?
  • How is the printing of parcel stamps done?
  • How can I manage batches, best before dates, and serial numbers?
  • How can I work with multi-order picking in xentral?
  • How does xentral support me in production?
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