Online shops and marketplaces
Frequently asked questions
- How can I post payouts from Amazon?
- Can I link a stock item to multiple items in the online shop?
- Why are orders imported twice?
- Can I include YouTube videos in the product description for online shops?
- The Amazon Seller app gets stuck in the initialization. How can I solve this?
- Why are the free fields not transferred to the store, although I have correctly created the free field mapping?
- Auto-shipping is disabled for orders from the online shop. What is the reason that the log says "Online shop difference detected"?
- When importing orders from the shop, the wrong prices are taken over again and again, although the correct price is displayed in the shopping cart. What could be the reason for this?
- Why the GetCore store importer always picks up only one order?
- What should I do if GetCore Importer does not pick up orders?
- How can I set the Getcore Importer to pick up a specific order?
- How is the system message for matching stock numbers with the store triggered, and what is it? (System message: Auto-update stock lamps)
- Can I transfer tags from Shopify to xentral or vice versa?
- What do I do if I get this error message in the Amazon Seller app: "Shipment approval cannot be completed. The shipping charges cannot be determined. Please wait..." appears?
- Why is a product not yet active in the Amazon SellerApp, even though I have set the product to "active" on Amazon?
- The stock of the products is not synchronized to the shop. What can be the reason for this?
- How can I connect my online shop to xentral?
- How are orders imported from my online shop to xentral?
- How can I export items to my online store?