FAQ Sales
Frequently asked questions
- Order cancellation notification is not sent to the customer, what is wrong? (Cancellation with e-mail to the customer)
- The requested delivery date was set 3 days in the future, yet the delivery was sent earlier. How can I set this function correctly to prevent this in the future?
- For orders that are delivered COD, I get the message "COD fee missing" in the monitor. How can I mark an item as COD charge?
- Can I still "short-circuit" required fields from 250 EUR small amount with dummy information at fiskaly?
- Can I use the solution offered by fiskaly for Austria?
- In which uniform interface can I provide the auditor with the data in fiskaly in the event of a tax audit?
- How do I get to the archived receipts?