To integrate Mollie payments into Xentral, please ensure that you:
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Have a valid account in Mollie and Xentral.
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Mollie as a Business Account is available in Xentral. For each Mollie account that you have, you need to create a dedicated Business Account in Xentral.
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Log into Xentral and go to Administration > Accounting > Business Accounts.
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Click New.
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Select Mollie.
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Enter the number of days you want to import data from. For example, if you enter 30 you will import the data starting from the 30 days ago.
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Log into your Mollie account, using your credentials (Email + password).
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Click Connect.
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You are now redirected to the Xentral interface and a success message is displayed.
You can use any online shop that you have configured in Xentral in conjunction with your Mollie integration. Before you start using Mollie in Xentral, we recommend checking your online shop settings.
In particular, check the following settings:
Note
If Xentral doesn't book your transactions automatically you can fix that by setting the rounding method. Go to your Online Shop > Settings, select the Set total amount check box, and set the Maximum difference to the calculated sum to 0.01.
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For WooCommerce only: If you use the WooCommerce online shop, set the field Status name order pending to pending;on-hold. To do this, navigate to the settings of your shop interface (Online -Shops > WooCommerce > Details > Interface).
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For all online shops: Go to Details > Settings and ensure that the following fields are set up correctly:
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Confirm order status: Ensure that this check box is selected.
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Report cancellation: Ensure that this check box is selected.
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You might also want to check the Postage and Create receipts in auto-shipping fields to make sure they are as desired and fit to your business processes.
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After the account has been set up the payment methods in the shop interface (Details > Payment methods) remain empty until the first order is imported. The order status in WooCommerce should be marked as 'On Hold' for orders to be imported to Xentral.
To create orders please ensure that:
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Your shop is up and running.
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Articles are available.
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Prices are available.
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Mollie as a payment method is available.
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The connection between your shop and Xentral is up and running.
The following workflow is needed to create an order and import it into Xentral:
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The buyer creates an account in the online shop.
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The buyer places an order and uses Mollie as a payment method.
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The order is imported to Xentral.
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Once the order is imported, a new payment method appears in the shop interface (Details > Payment methods)
As a result of this workflow, the is order available in Xentral, the payment status in Mollie changes to Paid and the new payment method is visible in the shop interface.
Note
If you select Klarna as a payment method in Mollie, please note that the transaction will be marked as Paid only after the order is marked as Shipped.
To ship orders created in Mollie from Xentral please ensure that:
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Your shop is up and running.
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The order is placed in your online shop.
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The customer paid the order using Mollie.
When the customer uses Mollie to pay for the order, you see the order in Xentral. Once you process it and ship it, the status is changed to shipped and reported back to your online shop. Your online shop notifies Mollie, and the status is updated to shipped. Xentral will generate the invoice and transactions from Mollie are available for import.
If you use the auto-shipment option the cron-job will send these orders automatically to your online shop.
Once the buyer completes the payment in Mollie, you can import the payment to Xentral.
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Log into Xentral and go to Accounting > Receipt of Payment.
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Click
to open the account associated with Mollie. -
Click the Live import button to import the most recent payments.
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Find the Mollie payment that you want to process and select the Invoice receipt in the Action dropdown menu.
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Add the invoice in the Invoice field.
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Click
to open this transaction, and click Save.Note
If Xentral automatically populates the invoice number you can click the Complete booking button to save the transaction.
If Xentral doesn't book your transactions automatically you can fix that by setting the rounding method. Go to your Online Shop > Settings, select the Set total amount check box, and set the Maximum difference to the calculated sum to 0.01.
You have now successfully imported and recorded the payment from Mollie. You can review the payment in Sales order > Protocol.
To cancel orders created in Mollie you need to perform several tasks in Mollie and Xentral.
You receive an email that the buyer wants to cancel an order that they created through Mollie.
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Log into Xentral and go to Sales > Sales order.
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Find the order that you need to cancel and open it.
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In the Action dropdown menu, select Cancel order.
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Confirm the cancellation and click Save.
You have now confirmed the order cancellation in Xentral. Xentral sends the cancellation to your online shop. If you process orders manually, you need to report the cancellation status back to your shop via the corresponding option in the action menu. Your online shop then notifies Mollie. Once Mollie accepts the cancellation, refund is created with the pending status.
Note
The refund status will be changed to refunded in Mollie - and only those refunds will be available for import into Xentral.
The following cancellation uses cases require a different approach from the standard cancellation:
Undoing cancellation - Undo the cancellation request in Mollie, your online shop, and Xentral.
Partial cancellation - If your order consists of several items you can do the partial cancellation. Cancel the parts of orders manually in Mollie, your online shop, and Xentral.
Service refund - You can refund the service manually in Mollie, your online shop, and Xentral. Mollie then issues the refund.
Cancelation of a shipped order - You can refund the service manually in Mollie, your online shop, and Xentral. After the refund, upload the transaction to Xentral.
Return - If your customer wants to return his order, you can process this return in Mollie, your online shop, and Xentral. All refunds that you manually created will be imported to Xentral with the next Live import but only with refunded status.