When importing orders from the shop, the wrong prices are taken over again and again, although the correct price is displayed in the shopping cart. What could be the reason for this?

If the shop is actually accessing the correct price, but it is then a different price on behalf of xentral, this may be due to the following option of the online shop interface in xentral:

If the checkbox Create missing items is not set, the sales price will be taken from the xentral master data and may differ from the store price.

More information can be found in our manual:

Shop settings