For the synchronization of stock figures from Xentral to the shop, the following requirements must be met:
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You must generally allow the stock number transfer in the shop interface
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You have to activate the stock count sync in the single product
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You must correctly link the product in Xentral to the product in the shop, i.e. a shop link must exist in the product master under Details → Online shop options and the product number from the shop must be mapped as a foreign number
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The process starter lagerzahlen (stock numbers) must be active and run regularly
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You have already connected the shop and the interface must not be in demo mode
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There must have been a stock movement in Xentral
There may be additional requirements for each shop interface, you can find them in the products for the individual interfaces.
You can find more information in our help center:
Mapping products from external systems to Xentral - External item numbers