Open invoices can automatically be sent to the dunning system if the payment deadline of an invoice has been exceeded or the payment deadline has expired. Thereby you can start from the first payment reminder to the last dunning level, creating a dunning document for the debtor.
Accounting > Dunning system.
Open invoices are automatically forwarded to the dunning system if the following applies:
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Prepayment invoices: The predefined payment period has expired
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Subsequent payment methods: The predefined payment deadline has been reached
Within the dunning system, there are 5 dunning levels in xentral: Payment Reminder, Reminder 1, Reminder 2, Reminder 3, Collection. So that an invoice comes into the next Dunning level, the following must apply:
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Predefined time since the last dunning level has elapsed
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Reminder/payment reminder of the previous stage has been sent (via email or printer)
You can make various settings for the dunning system. You can find these under Accounting > Dunning system > Settings:
First, you can set the following settings:
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Days since last stage: Enter the number of days, that elapse between each dunning level until the invoice moves to the next Dunning level
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Mail dispatch: Check this box if an email is to be sent with the dunning document. If you do not check this field, the reminders will be the reminders printed
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Dunning fee: Enter the dunning fee in EUR, which is due from a certain reminder level
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Display pos in table: If the item table with the invoice items should also be displayed in the dunning document, then tick this field
Prepayment orders for which an invoice has not yet been created do not end up directly in the dunning process, but it can be a payment reminder for orders sent. The interval of days you can enter in the area Prepayment e-mail Reminder (order).