Email accounts in Xentral are divided into default and additional (secondary) accounts. Xentral will use the default email account for all correspondence, unless you create additional accounts. Default and additional accounts are set up in different places. You set up the default account in Basic Settings and additional accounts in the Email accounts module.
To set up the default email account:
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Go to Administration > Basic Settings > Email.
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Enter the following information:
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Username(email) - The email address that you want to add as your default.
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Password
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Outgoing email server - The SMTP email server of your provider.
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Port - Port of the email account (default ports are mostly: port 25 without encryption, port 465 with SSL or SMTP, port 587 with TLS).
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Encryption - Set accordingly to your port (TLS or SSL) or select to not use encryption.
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Enter a valid email address in the Test email recipient and click Save. Click Send test email to check your setup.
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Select the Use PHP email () (only in exception) check box only if you didn't enter SMTP settings.
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Select the No SMTP authentication only if your email server doesn't require authentication.
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In the Standard setting email (when sending emails) section enter the following information:
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Email address - Email address that recipients see (must match the email address from the account data)
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Name of sender - Name that recipients see (for example the name of your company)
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Standard signature - Default signature. You can use the following variables in the signature field: {MITARBEITER} - employee, {MITARBEITER_TELEFON} - employee phone, {MITARBEITER_MOBIL} - employee mobile number, {MITARBEITER_EMAIL} - employee email address, and {MITARBEITER_TELEFAX} - employee fax.
If you want to add an image to your signature, check the Configuring additional email accounts article.
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In the Standard greeting field define the greeting message to be added at the end of the email. You can use the following variables: {MITARBEITER},{MITARBEITER_TELEFON},{MITARBEITER_MOBIL}, {MITARBEITER_EMAIL}, and {MITARBEITER_TELEFAX}.
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You can select to add email addresses that should receive a copy of the emails. For that use the following fields:
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Copy Recipient 1 and Copy Recipient 2 for email addresses that should receive a copy.
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BCC for an email address that should receive a blind copy.
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Optional: You can add a HTML template and use it when sending emails. To do this, paste your valid HTML code into the HTML template field.
Note
We advise to only use this option if you know how to create valid HTML content.
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Click Save.