Placetel Connection

To set up a program connection to Placetel, you need an API key, which you can find in your Placetel customer account under Administration → Settings → API. You can also generate an API token here if you haven't already done so: Placetel Website.

If you also want to map notifications via Placetel in xentral, the following additional settings are required under Administration → Settings → External APIs:

You can enter the API key under Administration → AppStore → Placetel Connection or My Area → My Apps → Placetel Connection, whereupon it should appear on the right side of your Placetel account. The optional shared secret for using notifications can also be stored here.

Your accounts can then be created in the left text box. Please note the following syntax:

per line: Username Xentral:UID from Placetel → Example: JohnDoe:77777777@fpbx.de

If only individual users do not want to receive notifications, they can be excluded under My Space → Personal Settings in the settings area. The check mark for "Phone notifications" is set by default here and must be explicitly deactivated.

In the overview, you can enter a phone number in an input field and call it using the corresponding button. The call is then routed through your telephone system and transferred to the recipient when you pick up the receiver. In the phone book, all contact persons with phone numbers are loaded from the address master.

In addition, you can also start phone calls with the stored contacts directly from the address master. To do this, open the desired adress and press the telephone button next to the specified phone number.

As of version 19.1, incoming calls can also be assigned to existing addresses, making the following notifications available:

In case of an unassignable call, a notification appears. In the case of an assignable call, the notification can be used to jump to the address or to create a telephone note.