Integrating DPD AT

Designation

Here you can find the name of the shipping method, as it is displayed in Xentral, for example during order processing.

The designation is only visible to you and your employees. Make sure that each designation exists only once in Xentral so that the shipping method can always be uniquely identified.

Type

This is an internal field label that is required for mapping to your online stores and other sales platforms. Do not change this name if possible! If you do change this name, remember to change it exactly in the settings of your shop and other platforms.

An exception is if you work without online stores or sales platforms. In this case, you can rename the type to your liking.

Module

Specify the appropriate module here. In this case, it is DPD API. It is also possible to assign a different module to the shipping method. Note, however, that all existing settings will be lost and the module name will update in editable receipts if you make a change here.

Project

Optionally, specify a project assignment. This is required if you want to limit the shipping method to a specific sales channel or project (for example, a specific branch office). If not, this field remains empty and therefore applies to all projects and user groups.

Active

Activate this option after you have carried all the necessary settings for the shipping method.

No postage check

Use this option to disable the postage check in the order for the order traffic light. If the postage check remains active, a red traffic light icon is generated for orders as soon as at least one postage item is not included in the sales order. This usually prevents the postage item from being forgotten during manual order creation.

Consider whether you want to activate or deactivate this option based on your own workflows and how you work with Xentral. If you typically create many orders manually in Xentral, it may be useful not to activate this option, so that the postage is always reliably included in the sales order, especially for high-priced products or international shipments.

Printer shipping label

Select the printer you want to use by default for the shipping labels from the drop-down menu. Note that only printers that you have already set up in Xentral can be selected here. Depending on how and where the shipping process is handled in your company, you can choose exactly the printer you need here - whether directly at your desk or at the packing table in the warehouse.

Printer export

From the drop-down menu, select the printer to use by default for customs forms (CN23).

Shipping mail to buyer

Determine rules regarding the way shipping notifications should be sent to your customers by email as soon as the shipment is on its way. The following three options are available:

Default behavior: The existing logistics settings from the project are used. You can carry out these settings in the Settings > Basic Settings > Projects > Open Project > Tab: Settings > Tab: Logistics / Shipping menu. In the Stage 1 (Pick/Order Picking) and Stage 2 (Pack) sections, you can activate the check boxes named Email to inform your customers about the status of order processing.

No shipping mail: No shipping information will be sent by email for this shipping method.

Custom text template: For this shipping method, the selected text template will be sent via email. You need to create this template in advance in the Settings > Basic Settings > Receipts > Text templates menu. Then select the desired template from the Text template drop-down menu. This selection will not use the project’s logistics settings for this shipping method.

Text template

This setting is only available if you have selected the Custom text template for the option Shipping mail to buyer. Select a specific text template to be sent for this shipping method. For example, this could be information tailored specifically to the shipping service provider or information for self pick-up, which may differ depending on the branch office.

Deliveries supported

When setting up the DPD AT shipping method, this option is activated by default. Once you have carried out all the other necessary settings and set the shipping method to Active, you can select the shipping method in sales orders, delivery notes and in the shipping center. This allows you to manually select the shipping method during all important steps of order processing in .

Returns supported

Enable this option to allow your customers to send returns for sales orders originally created using the DPD AT shipping method.

Preferred return shipping method

Select a preferred shipping method for returns. If you create a return for a sales order in Xentral with the shipping method DPD AT, the shipping method selected here is automatically preselected in the return order. This setting applies to cases where you manually create returns in Xentral and also generate the return shipping yourself and send it to your customers.

User name

Enter your user name for accessing the DPD Austria interface. Your DPD account manager will provide you with this information.

Password

Enter your password for accessing the DPD Austria interface. Your DPD account manager will provide you with this information.

Client

Enter the client for accessing the DPD Austria interface. Your DPD account manager will provide you with this information.

ProductType

Select the shipping service that you have booked as part of your contract with DPD. For more information about the available services and their respective product identifiers, see the chapter Adding shipping services and products below.

Product 1

Select the shipping product that you have booked as part of your contract with DPD. For more information about the available products, see the chapter Adding shipping services and products below.

Predict

This option activates DPD's live tracking service, allowing you and your customers to track the status of delivery at any time.

Higher insurance

If you wish, you can activate this option to increase the automatic default insurance from €520 to €15,000.

Apply tracking

Activate this option to save the tracking number in Xentral directly to the corresponding sales order after the shipping label has been created. This means that the tracking number is permanently saved in your system and you do not have to rescan the shipping label after creation to record this data in Xentral.

Reference on label

Use the variables that are displayed to determine whether you want to print additional information on the shipping label. You can also enter a free text. The following variables are available: {DELIVERY_NOTE}, {PROJECT}, {ORDER}, {YOUR_ORDER_ID}, {INTERNET}.

Default weight

Which weight do the shipments using the shipping method DPD AT usually have? Enter a default weight in kilograms. This weight will then be communicated to DPD whenever a shipping label is created. This setting is optional.

Incorrect login data

Setting up the DPD AT shipping method in Xentral requires specific credentials that you have to request with your DPD account manager beforehand. The required credentials consist of the user name, a password and a client.

It is not possible to use your regular login data for the portal DPD-business.at for setting up the shipping method.

Please contact your DPD account manager in case your credentials are incomplete or if an error message is displayed when entering the credentials in Xentral.