DHL is the successor of DHL Warenpost and DHL (Old) and enables you to use the same functions as the older interfaces to DHL (Old) and DHL Warenpost. . What is new is that customs delivery to other EU countries is possible for you with DHL.
A general overview of the shipping methods and shipping labels that you can use inXentral can be found here.
DHL brings you the following features:
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Domestic and international shipping
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Returning the tracking number to possible stores
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Tracing the tracking number
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Indication of the product type for deliveries to other EU countries
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Shipping to other EU countries with international packages
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Customs delivery to other EU countries
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Use of the routing code
For a connection of DHL to Xentral you need your data from your additionally created account in the DHL business customer portal. In the following section you will find all the necessary information.
In order to send parcels with DHL via the DHL business customer portal, you have to create an additional account in that portal, which in turn will be stored later in Xentral.
Note
You must create an additional account to the main account, because the access data of the main account has to be changed regularly and therefore the interface configuration has to be adjusted each time. In the user's password you may use a special character.
It is also important that you give the user all the rights shown or checked in the following screenshot:
To use DHL as a shipping method in Xentral, you must first create a new shipping method. To do this, create one under Administration > Settings > Shipping methods > Overview > +NEW > DHL.
Enter the username and password of the additionally created DHL account for the connection in the created shipping method in Xentral. The interface also requires the 14-digit billing number from the DHL business customer portal.
Note
After feedback to DHL, an email will be sent to you directly from DHL, which will include tracking number details etc.
The settings page is divided into two sections:
The Basic settings section contains the following settings:
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Username - Enter the username of the DHL account.
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Password - Enter the password of the DHL account.
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Billing number - Enter the 14-digit billing number from the DHL Business Customer Portal.
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Product - Enter the product type for this shipping method. Select one of the following options:
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Paket National (domestic parcel)
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Paket International (international parcel)
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Warenpost International
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Warenpost International Premium
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Paket National Sperrgut (bulky goods)
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Paket International Sperrgut (international bulky goods)
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Paket National Filialrouting (retail outlet routing) - If the recipient of a parcel is not reachable, DHL doesn't immediately return the parcel to the sender. Instead, DHL sends the parcel to the nearest DHL parcel outlet (“Filiale mit Paketausgabe”) and keeps it there for up to seven days to give the recipient another chance of picking up their parcel.
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Select the Show additional settings to open the Expert mode. The Expert mode contains the following options:
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Designation - Specify the designation of the shipping method. This can be freely selected, but should not be duplicated in the system.
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Type - Specify the type of shipping method.
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Module - Select the module DHL from the drop-down menu.
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Project - Optionally, specify a project that is assigned to this shipping type.
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Active - By selecting this checkbox, you activate the shipping method and make it visible and usable.
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No postage check - By selecting this check box, you deactivate the postage check in the order.
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Printer parcel label - Select the shipping label printer from the drop-down menu.
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Printer export - Select the export document printer from the drop-down menu.
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Shipping mail - Select from the drop-down menu how and if the shipping email will be sent.
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Sender Name - Enter the name of the shipper.
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Sender Street - Enter the street of the shipper.
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Sender house number - Enter the house number.
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Sender City - Enter the city of the shipper.
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Sender Postcode - Enter the zip code (zip code) of the shipper.
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Sender Country - Enter the 2-digit ISO country code of the shipper. For example, DE for Germany, AT for Austria.
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Sender email - Enter the email address of the shipper.
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Standard height - Enter the height of the parcel, which is reported to DHL by default, in cm.
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Standard width - Enter the width of the parcel, which is reported to DHL by default, in cm.
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Standard length - Enter the length of the parcel, which is reported to DHL by default, in cm.
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Export Product Type - For export deliveries abroad, information must be passed as to what type of product the goods are. For this purpose, select a type from the drop-down menu.
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Description in case of "Other" - If Other has been selected under Export product type, enter your own description for the export product type here.
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Activate routing - Check this box to activate the routing for parcels. Without the routing code, DHL charges a surcharge for incorrect addresses/non-routed addresses.
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Save tracking number - By checking this box, the tracking number is automatically stored in Xentral when a shipping label is created and no longer needs to be scanned from the shipping label.
Once you have made all the settings as described above, you can test the shipping label printing in the dispatch center or in a single delivery note. To do this, select the Shipping Method DHL from the drop-down menu in the delivery note.
Click Save before navigating to the shipping label dialog.
Note
When you send a package to a DHL Packstation with DHL, you need to enter the number of the packstation in the field Department in the delivery note.
Open the Parcel label tab in the delivery note and use Print shipping label to print a shipping for the included items.
After your test print has been completed, you can cancel the shipping label in the DHL business customer portal. You can find information about this here.
The customs document CN23 can also be generated via the DHL interface, whereby the items are listed cleanly in contrast to DHL (Old).
Advantage over DHL (Old): Clear listing of all delivery note items including customs tariff numbers, weights etc.
The customs document is automatically generated when a tracking number is requested for an export shipment.
Not all products in the shipment have a stored weight. This results in deviations in the calculation of the weight.
Therefore, maintain the weight in all products under Master data > Products > Details. The number of decimal places in the parcel marker dialog and in the article master data must be identical, otherwise there will be deviations.
In addition, you must maintain this field in the shipping type:
For international shipments xentral checks the country of origin of the product in the product master data in the "Details" tab of a product. You have to enter the country of origin as a 2-digit ISO code. So not "Germany" but "DE", "AT" instead of "Austria" etc.