In this article you will find information about the connection of the shipping service provider Sendcloud to Xentral . If you already have existing contracts with one or more shipping providers, you can add them to Sendcloud and continue to ship with your existing conditions. More information about Sendcloud can be found here.
A general overview of the shipping methods and shipping labels you can use in Xentral can be found here.
Sendcloud offers you the following features:
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Book extra insurance
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Select products used by the respective shipping providers
To connect Sendcloud to Xentral , you first need to do the following in your Sendcloud business account:
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Add your shipping providers. By default, UPS and DPD are displayed as shipping providers. For all other shipping providers, such as DHL, you must create an extra contract.
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Create a Service Key and Secret Key in Sendcloud. You need to enter these keys in Xentral to integrate in Sendcloud.
You generate the Public Key and Secret Key in Sendcloud on the following path:
Settings
> GENERAL section > Integrations > Select Sendcloud API.
Enter a name for the integration, for example Xentral , in the Name field. When you click Save, the Public Key and Service Key will be generated.
You can find more information on Sendcloud in the Sendcloud helpcenter.
To use Sendcloud in Xentral you must first create a new shipping method. To do so, navigate to the following path:
Administration > Shipping methods > Click +NEW > Select Sendcloud.
You can define basic settings and expert settings for your shipping method. The basic setting fields are mandatory and defining them is enough to use your Sendcloud integration.
You can use the export settings to define further settings like default measurements and weight of your parcels and tracking settings.
In the Basic settings fill out the following fields:
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Public Key: Enter your API Public Key from your Sendcloud customer portal.
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Secret Key: Enter the API Secret Key from your Sendcloud customer portal.
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Delivery address: Select the delivery address for return shipping label. The drop-down is filled by Sendcloud.
Click Save to save your basic settings.
If you want to define further settings, click the Expert Settings check box and the expert setting fields are displayed. You can now fill these fields as following:
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Designation : Select a designation for the shipping method. This is displayed in Xentral , among other things, in the order for selection in the drop-down menu
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Type: Enter the type/field name, but do not use special characters or spaces. You can generally choose one as long as it is not necessary for the store mapping or other mappings. Ideally, however, you should keep the default setting.
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Module: Select Sendcloud from the drop-down menu.
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Project: Optionally select a project, provided that a separate Sendcloud shipping type is created for each project.
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Active: Select this check box to activate the shipping method and make it visible and usable.
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No postage check: By checking this box, no postage check will be performed for the order.
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Printer parcel label: Select the default printer for shipping labels from the drop-down menu .
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Printer export: Select the default export papers printer from the drop-down menu.
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Shipping mail to buyer: From the drop-down menu, select the behavior of the shipping mail. Default behavior means that a default tracking mail will be sent, no shipping mail means that no tracking mail will be sent for this shipping type, and custom text template means that a custom shipping confirmation text template will be used for this shipping method, regardless of the project and logistics process.
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Standard height: Enter the standard height of your shipments in cm. This will be filled automatically in the shipping dialog.
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Standard width: Enter the standard width of your items in cm. This will be filled automatically in the shipping dialog.
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Standard length: Enter the standard length of your items in cm. This will be filled automatically in the shipping dialog.
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Standard weight: Enter the standard weight of your shipments in kg. This will be filled automatically in the shipping dialog, if the items in the parcel do not have the necessary information for weight calculation set in their master data.
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Product: Select the product for the corresponding weight from the drop-down menu, e.g. DPD Classic 0-5kg. However, save the access data beforehand. You can view the shipping products in the customer portal. Alternatively, you can select the product each time you print a shipping label.
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Tracking no. from position: To apply the tracking number correctly, you need to specify the correct position of the tracking number in the Sendcloud shipping method. The specified number of characters will be truncated at the beginning of the tracking number (e.g. if there are 4 and "abcdef", "ef" will be left).
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Tracking no. length: Enter the length of the tracking number. If you leave the field empty, the full tracking number will be used.
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Apply Tracking: If you activate this check box, the tracking number will be automatically inserted into the field after the shipping label is created and you don't have to scan it from the shipping label anymore.
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Switch off extra insurance: By ticking this box you disable the extra insurance. This will hide all insurance related fields in the shipping label dialog. These can otherwise be used to provide details about the insurance amount.
When finished, click Save.
Note
If you use DPD as shipping service provider, you have to enter an 8 in the Tracking-No. from position field.
Once you have defined all the necessary settings as described above, you can test the shipping label printing in the dispatch center or for a specific delivery note.
To create a shipping label for a delivery note, select the Sendcloud shipping method from the drop-down menu in the Delivery note tab of your delivery note and click Save.
Open on the Parcel label tab for the delivery note and click Print shipping label to print a shipping label for your delivery note.
After your test print is complete, you can cancel the shipping label in your Sendcloud business account.
This is what a Sendcloud shipping label looks like:
Note
As off version 22.4.0 you can now also print return labels for Sendcloud