You can enable "In-Store Pickup" or "Store Pickup" for your customers by using the Self-Collector shipping method in Xentral. This process involves the customer placing an order through the online shop, the order being imported into the ERP system, and the goods being packaged in the logistics department and brought to the pickup location. Your customer will receive a user-friendly pickup notification once the goods have been packaged and scanned at the packing station. You can configure the text for this automatic email individually, adding details such as your store's opening hours.
Tip
You can find a general overview of the shipping methods and parcel brands that you can use in Xentral here.
Note
In order to carry out the logistics process in xentral, you must make some settings beforehand. Prerequisite for the use is in any case that the shipping type has the module "self pickup".
Fill in the following fields:
To notify the customer that the package can be picked up locally, a self-pickup email must be sent. To successfully send this email, follow the steps below:
-
Activate the self pickup e-mail in the project settings in the tab "Settings", sub tab "Logistics/Shipping" by checking the field "Self pickup email".
-
Create a business letter template with type "Self-collector" for this project or a "Self-collector" template for all projects. The creation works via App Center → Business Letter Templates. Finally, click on the "Save" button at the bottom right.
Note
-